Refund policy

  1. Returns for Damaged or Faulty Products: We only accept returns if the product is damaged or faulty upon receipt. To return a damaged or faulty product, please contact our customer service team at info@onyxsupplements.com.au within 7 days of receiving your order
  2. Provide proof of purchase and a description of the issue. We will provide instructions for returning the item. Return shipping costs will be covered by Onyx Supplements in these cases.
  3. Returns for Change of Mind: Please note that we do not accept returns for change of mind or if the product is simply unwanted.